Haven’t you had enough of spending money on customer relationships with no future? SPREAD is an opportunity to build lasting relationships with your visitors and fans of your social networking communities.
With 50, fully multi-channel, turnkey marketing campaigns, from simple contest through to private sales events and photo contests, you’ll be making the first move — and up to speed with all best practices already.
If you expect to seal the deal on the first encounter… it’s hopeless! Once you’ve established initial contact via your marketing campaign, you need to use the data that you’ve acquired. You’ll learn how to understand the hidden truths behind each individual in your community, commonly referred to as the Customer Family.
By reconciling social, commercial, and behavioral data within a single profile, SPREAD offers an incredible “cheat sheet” that combines customers’ interests, key influencers, and the implications for your brand in one place – you’ll hold all the cards to convince your customers to remain loyal.
“We know more about our customers and understand them better, and we can target our profile categories more accurately thanks to segmentation. With our interest groups, we detect the Facebook pages that our customers are interested in, and we approach the brands we identify in order to suggest ways of working together.”
If you love your customers so much you want to be with them forever, you’re on the right track! The knowledge that you acquire will really give a boost to your lead nurturing.
A range of scenarios can be configured and deployed via the site, or via e-mail or SMS to enable you to build an automated loyalty strategy. With the right message, distributed to the right location at the right time, you’re sure to create loyalty. And, thanks to our referrals system, your most enthusiastic customers will be transformed into genuine brand ambassadors.
An entire team of dedicated professionals is at your service to help you to turn your customer relationships into something truly memorable! In daily operations, the support team will provide guidance as you get the solution up and running as well as addressing any technical issues.
A dedicated account manager will support your strategy, helping you to set up an annual schedule to meet your goals and guide you through setting up your scenarios. Your account manager will also hold regular discussions with you to be absolutely sure that everything is going as it should in your efforts to secure a loyal customer base.
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Aller sur le site Français Non merci
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Go to english website No thanks
Go to english website No thanks